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Frequently Asked Questions
Why do you offer products at wholesale prices?
As an authorized distributor, we focus on providing quality products to our customers at competitive wholesale prices. By cutting down on intermediaries, we pass those savings directly to you, allowing you to access premium equipment at the best possible prices.Do you ship internationally?
Yes, we ship to select international locations. Please note that international customers are responsible for additional shipping costs, customs fees, and any other import duties. Contact us for a shipping quote and more details on international orders.Is there a warranty on products purchased from Mega Power Distributing?
Yes, most of our products come with a manufacturer’s warranty. Warranty periods and coverage details may vary depending on the specific item. If you need assistance with a warranty claim, our service team is here to help.How do I make a warranty claim if my product has an issue?
If your product encounters an issue within the warranty period, please contact our service department with your order details and a description of the issue. We’ll guide you through the warranty claim process and work with the manufacturer to resolve any concerns.Can I cancel my order after it’s been placed?
You can cancel your order if it has not yet shipped. Once your order is in transit, cancellation may not be possible, but you can initiate a return after delivery. For urgent cancellations, please contact us as soon as possible.
Are there any restocking fees for returns?
In some cases, a restocking fee may apply for returns, especially for large or custom orders. Our team will provide you with details about any applicable fees during the return authorization process.
What payment methods do you accept?
We accept a variety of payment methods, including major credit and debit cards, bank transfers, and PayPal. For larger orders, we can also facilitate wire transfers. If you have any questions regarding payment, please contact our team.
What is your return policy?
We accept returns within 30 days of delivery for most items, provided they are in new, unused condition and in their original packaging. Please contact our customer service team to initiate a return and receive a return authorization. Note that return shipping costs are the responsibility of the customer.
Customer voices affirm our quality
from 4 reviewsGreat customer service. From purchase to delivery they stayed in contact to keep me informed on what was happening. I can just tell they will be great to work with going forward. They will be my go-to company for future purchases.
Slight mix-up while ordering - google - and a mix-up with shipping. Great customer service fixed everything and gave timely updates on shipping. Would use them again - very pleased
Their craftsmanship is superb, delivering top-quality railings that exceeded my expectations. The team was professional, attentive to detail, and completed the project promptly. I highly recommend them to anyone seeking exceptional boating solutions.
I had a great experience and received a beautiful railing. They installed mine the day before Thanksgiving and made sure I loved it. I am recommending them to my family.
For me, the Wasatch Railing team met my expectations in price, time, and quality of work.
Well done, the job was completed earlier than planned.
